Post-graduate Certificate

MCC’s Writing Technical Information Certificate provides students with skills and tools to clearly and accurately inform users about technical products.

In this 124-hour, post-graduate noncredit program, students learn how to conduct audience and task analysis, work with subject-matter experts, understand product documents and the product-development cycle, write clear procedures, review and revise technical information, manage writing projects, and make content usable. Also covered are mark-up languages (such as HTML and XML), tools for authoring printed information and PDFs, and tools for authoring information for electronic distribution.

Through lecture, discussion and application, students will create an online portfolio featuring samples of their work. This program is supported by an advisory board comprised of documentation managers from industry.

The Writing Technical Information Certificate is a career enhancement opportunity for individuals who have well-developed writing skills and  want to improve their effectiveness in communicating technical information. Applicants must have a bachelor’s degree and at least three years of work experience. For application and schedule information, visit our website: www.middlesex.mass.edu/CareerTraining/Certificates/writingtechinfo.htm