Certificate

Program Description:

The Office Systems and Administration Certificate program prepares students for administrative responsibilities in a variety of office environments. This is accomplished by integrating computer applications skills, business communication skills and strong interpersonal skills into a concentrated program of study. The certificate prepares students to enter or advance in the field of office administration. The Cooperative Field Experience is a key component of the program, giving students real industry experience and a related course focused on career development and workplace issues.

Career and Transfer Outlook:

Students who complete this certificate program may pursue entry-level careers in office support and office administration in a wide variety of industries. Coursework completed as part of the Office Systems and Administration Certificate applies to the Office Systems and Administration associate degree. Many students who complete the certificate continue on in a full- or part-time basis to complete the degree.

Helpful Hints:

Students should begin taking Microcomputer Applications (CAP 101) immediately upon beginning their coursework so they will be prepared to take the other required computer applications courses.

Program Outcomes:

Graduates of the Office Systems and Administration Certificate program are prepared to:

• Use appropriate business knowledge in the office setting to facilitate the work requirements of the organization and demonstrate proficiency in the use of appropriate technology to facilitate the variety of office processes;

• Demonstrate proficient interpersonal skills and a comprehension of appropriate organizational behavior;

• Demonstrate proficiency using computer applications software including word, spreadsheets and presentation software skills;

• Communicate effectively using written, oral and nonverbal techniques, including the use of technology in the gathering and presentation of information.