Feb 29, 2024  
Middlesex Community College Academic Catalog 2016-17 
Middlesex Community College Academic Catalog 2016-17 [ARCHIVED CATALOG]

Apply Now

Medical Office Administration Certificate

Return to {$returnto_text} Return to: Programs of Study

Academy of Health Professions

 Lowell Campus

Program Description:

The Medical Office Administration Certificate program in the Academy of Health Professions is designed as a continuation for students who have completed the Medical Receptionist Certificate program. The Medical Office Administration Certificate program consists of 18 college credits, including both academic and career courses. The objective of this medical office administration program is to provide the students with the skills to perform a variety of administrative health information functions, including those associated with organizing, analyzing, and technically evaluating health insurance claim forms and coding diseases, surgeries, medical procedures, and other therapies for billing and collection.

Career and Transfer Outlook:

Medical office administrators usually obtain employment in physician’s offices, clinics or hospitals. They may also work in laboratories, insurance companies and nursing homes. Hours are usually day or evening, and may include weekends.

Graduates of the Medical Office Administration Certificate program are qualified for entry-level employment as administrative staff in a variety of health care locations. Students may find career opportunities in long-term care facilities, hospitals or clinics, or group or individual physician’s offices. Graduates of this program will be able to move up the career ladder by taking additional college-level courses and meet requirements for other certificates or associate degrees in a health career.

Gainful Employment Disclosure Information:

In accordance with Federal regulations, Middlesex Community College discloses information about student costs, tuitions, fees and employment statistics to various governing bodies to ensure certification and oversight.

See: Gainful Employment Information


Program Outcomes:

Graduates of the Medical Office Administration Certificate program are prepared to:

  • Successfully complete AAPC certification exam. Provide optimal, professional services expected by patients and employers while performing required administrative duties as they apply to health care applications;
  • Prepare and manage records according to HIPAA standards;
  • Perform diagnosis- and procedure-coding accurately and efficiently;
  • Demonstrate professional workplace habits, including punctuality, attitudes and behaviors excepted of the medical administrative secretary profession.

Total Credits: 18


 Program Specifics:  

  • All classes and labs are held on the Lowell campus at MCC’s Health, Science & Technology Center, located on Middle Street.
  • Courses are offered in a variety of accelerated formats, including days or evenings and weekends.
  • Students are responsible for the purchase of textbooks.
  • Transportation to and from externships sites is NOT provided
  •  In order for a student to be eligible to participate in an academic, community or clinical program that involves potential unsupervised contact with children, the disabled, the elderly, or other vulnerable populations, the student may be required to undergo a Criminal Offender Record Information (CORI) check and/or a Sex Offender Registry Information (SORI) check.

 Standard/Technical Skills Notice: 

·      To view the list of standard and specific skills required to perform duties in the Academy of Health Professions, visit the Middlesex Community College website (www.middlesex.mass.edu) or the Student Information Centers. These skills are not conditions for admission to MCC programs, but do indicate abilities and characteristics necessary for the successful completion of college Health programs, and to perform the duties of the career upon graduation.

 Admission Information:

Admission Prerequisites:

Eligible for ENG 101. Completion of AHP Level I OR comparable experience in healthcare and completion of MAS 101.

 Requirements After Admission:

  • Students must submit the Student Health Record form, provided by Middlesex Community College, to the Center for Health & Wellness. Required documentation of health status includes a completed physical examination, a two-step Mantoux (TB/PPD) skin test or blood test (T-Spot or Quantiferon Gold) for tuberculosis, a color deficiency test, proof of immunization against Measles, Mumps, Rubella, Hepatitis B, Varicella, and one lifetime dose of TDAP (Tetanus/Diphtheria/Acellular Pertussis - after 2006).
  • Students must achieve a grade of  ”C” (73%) or better in each of the Academy of Health Professions (AHP) courses as well as Medical Terminology (for Nursing Assistant and Medical Reception) or Basic Anatomy & Physiology (for Medical Office Administration and Phlebotomy) to progress in the program.
  • Students enrolled in the Academy of Health Professions program must demonstrate a satisfactory level of performance in the clinical courses in order to progress in the program.


Return to {$returnto_text} Return to: Programs of Study