Student Services

Students who have any concerns – from a minor dilemma to a major crisis – are encouraged to contact a personal counselor through MCC’s Personal Counseling and Consultation Services. Personal counselors are licensed mental-health professionals who are available, free of charge, to support and assist students coping with personal difficulties that may be interfering with their academic progress.  Students may discuss issues such as family problems, concerns about alcohol and drug abuse, lack of self-confidence, relationship conflicts or college-related stress. They may also want to talk about academic concerns, including issues of motivation, patterns of academic failure, time management, and/or test anxiety.

Personal counselors help students explore their concerns in a way that is caring and confidential. Personal counseling is short-term and goal oriented. In cases where students require extended therapy or specialized assistance, a referral listing of local agencies and resources is available. In addition to individual appointments, workshops and other educational programs are offered periodically throughout the year, on such topics as stress management, depression and conflict resolution.

Personal counselors also consult to faculty and staff, providing information, training and support around a variety of issues related to working with students. While faculty/staff members are encouraged to share their concerns about students with a personal counselor, any information a counselor may have access to about students will be kept strictly confidential and will not be shared.

Appointments for personal counseling are recommended to ensure counselor availability. In Bedford, the Personal Counseling and Consultation Services office is located in the Enrollment Center (Building 9), Second Floor. In Lowell, the office is located in the City Building, Third Floor. To schedule an appointment, or for more information, stop by or call 781-280-3637 (Bedford) or 978-656-3258 (Lowell). 

The collegiate experience at Middlesex, on campus and in the classroom, is open to students of varying abilities and levels of adaptive skills. Supportive faculty and staff, as well as fellow students, encourage all students to participate in extracurricular and class activities. The Disability Support Services (DSS) Office provides services and resources to empower each student to attain his/her highest level of academic success and learning independence.

The DSS Office provides services and/or accommodations to eligible students with documented physical, psychiatric and learning disabilities. Pre-registration advising, tutoring, testing accommodations, and self-advocacy training can augment equal access to those who are otherwise qualified for a post-secondary education. Individualized accommodation plans are developed with disability support specialists. All information shared with DSS remains confidential. For further information, call 781-280-3630. 

Students, faculty and staff are encouraged to participate in fitness, recreational and educational programs and events that inspire positive change in individual and collective health and wellness.

The Fitness Center - Located in the Campus Center in Bedford, the Fitness Center is a free facility available to all MCC students, faculty and staff. Offering weight-training machines, cardiovascular exercise machines, and free weights, the Fitness Center also contains written information pertaining to fitness and wellness.

UMass Lowell Recreation Center - MCC students are encouraged to purchase discounted memberships to the UMass Lowell Recreation Center, a state-of-the-art facility located at 100 Pawtucket St. in Lowell. Memberships are offered at a discounted rate and entitle students to full use of all weight-training equipment, free weights, exercise bicycles, studio space, sauna and a variety of courts.

Intramural Sports, Sports Clubs and Recreation - Middlesex students are encouraged to join an existing sport club or start a new one. Sport clubs are eligible to participate in the UMass Lowell Intramural Program, competing against other intramural teams in the league. Seasonal activities and recreational tournaments are also organized.  

Fitness and Exercise - Various fitness classes are offered at both campuses throughout the year, depending on participants’ interests. Examples of classes recently offered include step, cardio-pump, kickboxing and low-impact aerobics, as well as yoga and CPR.   

For more information about any of these programs, visit the Fitness Center on the Bedford campus or Student Activities Office on the Lowell campus. 

The Health Service Office at each campus provides health education programs and activities to promote physical and emotional well being. Information is available on topics such as nutrition, fitness, stress reduction, birth control, sexually transmitted diseases and AIDS, smoking cessation, alcohol/drug issues, and cancer prevention. Students, faculty and staff can receive evaluation of acute minor illnesses and injuries, and referrals to appropriate health care providers, as necessary. Free services are available on a walk-in basis or by appointment, and include confidential discussion about individual health questions or concerns.

MCC’s Health Service also provides referrals to low-cost vaccine clinics for the required state-mandated immunizations. For additional information call 781-280-3765 (Bedford campus), 978-656-3235 (Lowell campus) or visit the Health Service page on the college website: www.middlesex.mass.edu. 

Designed primarily to assist adult learners, Links is a tuition-free, start-to-college partnership program between MCC and the Massachusetts Department of Elementary and Secondary Education (DESE). Eligible students have the opportunity to earn seven to 10 credits in a program designed to provide individual assessment of skills, assistance with career planning, and academic guidance and support, as they begin their college education.

Eligible applicants must:
 

• Have a GED credential or high school diploma (preference is given to students who have studied in a DESE-funded Adult Basic Education program);
   
• Be a Massachusetts resident;
   
• Take computerized placement tests (CPT) at MCC and place into Basic Writing, Algebra I, or both.
   

Links classes are held Tuesdays and Thursdays, 9 a.m. to 2:45 p.m., on the Bedford campus, with new classes starting each fall and spring. The program pays for the seven to 10 credits, course books and college services, including the CPT. For more information, call 781-280-3654.

Related topics: MCC has other resources and services available for adult learners: The Adult Learning Center (see The College in the Community  ); Credit for Prior Learning (see Transfer Information ); and MILES (Middlesex Institute for Lifelong Education for Seniors) (see Corporate and Community Education ). 

MCC’s Multicultural Center is a place for students to meet and participate in educational, social and cultural activities that foster mutual understanding and appreciation of various cultures. The center has computers for student use and is a quiet place for study and conversation. The Multicultural Achievement Peer Program, Latinos Unidos, African Student Association and International Club all meet and host programs and workshops in the Multicultural Center. Professional staff members are available to assist students in developing the skills necessary to assure college success in an environment that is safe, nurturing and welcoming. Visit the Multicultural Center on the Lowell campus (City Building, ground floor) or call 978-656-3267 for more information.

Related topic: MCC offers additional resources and services through The English Learner Institute (see The College in the Community ).  

The Student Activities Office on each campus is a center for the planning and sponsorship of events, programs and presentations that reflect students’ ideas, interests and leadership. A broad spectrum of activities provides opportunities to develop and enhance leadership skills, and to participate in student government, clubs and organizations. MCC’s Bedford campus Student Activities Office is located in Campus Center (Room 200); 781-280-3762. In Lowell, the Student Activities Office is located in the City Building, Fourth Floor (Room 407); 978-656-3394.

Student Union Government Association (SUGA)

Made up of representatives chosen in annual elections at both campuses, SUGA members represent the rights and concerns of the entire student body. They serve on collegewide committees with faculty and staff members, and share responsibility in allocating a portion of funds from Student Services charges to on-campus student clubs and organizations. 

Published annually, the Student Handbook provides a comprehensive explanation of college policies, student disciplinary procedures, student rights and responsibilities, and student services. The Student Grievance Procedure for complaints regarding college policies, practices or personnel is also detailed in the Student Handbook. Copies are available in the Dean of Students Office and Student Activities Offices. The complete Student Handbook is available online at: www.middlesex.mass.edu/studenthandbook.

Inquiries related to college regulations, student conduct and the Student Grievance Procedure should be directed to Pamela Flaherty, Dean of Students, 781-280-3631, Bedford campus, Enrollment Center (Building 9), Room 202. 

Middlesex Community College supports four collegiate and precollegiate federal TRIO programs, and the state/federal GEAR UP: Massachusetts precollegiate program. The collegiate TRIO programs assist students who are low income, the first generation in their family to attend college, or individuals with disabilities. MCC’s precollegiate student support programs work with students who are low income or are potentially the first generation in their family to attend college.

Collegiate TRIO Programs

The Program for Student Achievement

Established in the fall of 2001, the Program for Student Achievement provides services to eligible MCC students with disabilities in conjunction with the Disabilities Support Services Office. Students may receive individual tutoring, academic and career advising, assistance with transfer and financial aid, as well as opportunities to participate in cultural events. The objective of the program is to enhance academic skills while increasing retention and graduation rates, and fostering a supportive campus climate.

Student Support Services/Student Success Program

Offering 200 TRIO-eligible MCC students comprehensive and coordinated services that significantly increase rates of retention, graduation, and transfer to bachelor degree-granting institutions, the Student Support Services/Student Success Program began in 1995. Students receive tutoring in math and writing; academic, personal, career, transfer and financial-aid advising; study skills and other skill-building workshops; culturally enriching field trips and college visits; and computer-assisted instruction.

Precollegiate Programs

TRIO

Upward Bound - is a carefully planned and intensive program of college preparation tailored to meet the specialized needs of students in grades 9-12. This semester-based, credited academic program is designed to assist 50 students enrolled at Lowell High School who are low income and/or first-generation college-bound students.

Educational Talent Search - targets TRIO-eligible Lowell students in grades 6-12 and fosters academic success, high-school completion, parent outreach, college/career awareness and post-secondary placement. Each year, 725 students are served; approximately 40 percent of Talent Search graduates are placed at MCC.

GEAR UP: Massachusetts

MCC’s GEAR UP: Massachusetts Program is a student support program for students in grades 7-12, funded by the U.S. Department of Education and managed by the Massachusetts Board of Higher Education. GEAR UP stands for “gaining early awareness and readiness for undergraduate programs” and is a program designed to give low-income students the skills, encouragement and preparation needed to pursue post-secondary education. It also strengthens academic programs and student services at participating schools. GEAR UP serves 375 students annually and has strong objectives that align to the public schools’ adequate yearly progress (AYP), as required by the federal No Child Left Behind Act.

Middlesex has a Veterans Resource Center (VRC) on each campus that provides information and assistance to students making the transition from the military to college. Veterans, current service members and family members are encouraged to come in for personalized information about on- and off-campus resources available to assist in the transition and acclimation to college.

The Veterans Resource Center can provide information and referrals regarding college resources, educational benefits, scholarships, medical benefits, mental-health resources, career resources, healthy-living assistance, disability-support services, and post-deployment transition issues.

The Bedford and Lowell campus VRCs offer an open environment where veterans and service members can connect, share stories, work on assignments and projects, or just socialize. Feel free to stop by and meet other students who have previously served – or are currently serving – in the military. For more information, call 781-280–3510 or visit: Bedford Veterans Resource Center, Enrollment Center (Building 9), Room 218; Lowell Veterans Resource Center, City Building (first floor).