Certificate

Lowell Campus - Day

Program Description:

The Travel Services Management Certificate program provides students with entry-level skills and knowledge of the travel services industry. It includes hands-on training in industry-standard computerized travel-reservations systems. The Cooperative Field Experience is a key component of the program, giving students real industry experience and a related course focused on career development and workplace issues.

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Career and Transfer Outlook:

Graduates of the program find entry-level employment in travel agencies, airline reservation offices and corporate travel departments. Most of the coursework completed as part of the Travel Services Management Certificate applies to the Hospitality Management Associate in Science degree program. Many students who complete the certificate continue on in a part-time or full-time basis to complete the associate degree.

Gainful Employment Disclosure Information: In accordance with Federal regulations, Middlesex Community College discloses information about student costs, tuitions, fees and employment statistics to various governing bodies to ensure certification and oversight. See: Gainful Employment Information

Helpful Hints:

Students are encouraged to begin taking courses aimed at completing their English requirement immediately upon entering the college. Also, students who place into reading courses on the college placement test should complete that requirement without delay.

Program Outcomes:

Graduates of the Travel Services Certificate program are prepared to:

• Explain and apply travel and tourism knowledge to whatever career track within the industry they pursue, and demonstrate the unique professional requirements for a successful career in the travel industry;
• Demonstrate knowledge of computer applications software, including travel-reservations software, word, spreadsheets and presentation software skills;
• Communicate effectively using written, oral and nonverbal techniques, including the use of technology in the gathering and presentation of information;
• Interpret and analyze information in order to engage in critical thinking and problem solving with regard to the performance of travel and tourism operations.