May 16, 2022  
Middlesex Community College Academic Catalog 2013-14 
Middlesex Community College Academic Catalog 2013-14 [ARCHIVED CATALOG]

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Medical Office Administration Certificate

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Academy of Health Professions

 Lowell Campus

Program Description:

The Medical Office Administration Certificate program in the Academy of Health Professions is designed as a continuation for students who have completed the Medical Receptionist Certificate program. The Medical Office Administration Certificate program consists of 18 college credits, including both academic and career courses. It builds additional skills related to front-office skills in a medical or dental office, including correspondence and mail, medical transcription, medical insurance and coding, arranging physician travel, scheduling surgeries, inventory management and payroll.

Career and Transfer Outlook:

Medical office administrators usually obtain employment in physician’s offices, clinics or hospitals. They may also work in laboratories, insurance companies and nursing homes. Hours are usually day or evening, and may include weekends.

Graduates of the Medical Office Administration Certificate program are qualified for entry-level employment as secretaries in a variety of health care locations. Students may find career opportunities in long-term care facilities, hospitals or clinics, or group or individual physician’s offices. Graduates of this program will be able to move up the career ladder by taking additional college-level courses and meet requirements for other certificates or associate degrees in a health career.

Gainful Employment Disclosure Information:

In accordance with Federal regulations, Middlesex Community College discloses information about student costs, tuitions, fees and employment statistics to various governing bodies to ensure certification and oversight.

See: Gainful Employment Information


Program Outcomes:

Graduates of the Medical Office Administration Certificate program are prepared to:

  • Provide optimal, professional services expected by patients and employers while performing required administrative duties as they apply to health care applications;
  • Prepare and manage records according to health care standards;
  • Perform diagnosis- and procedure-coding accurately and properly;
  • Demonstrate professional workplace habits, including punctuality, attitudes and behaviors excepted of the medical administrative secretary profession. 

Total Credits: 18


 Program Specifics:  

  • All classes and labs are held at MCC’s Health, Science & Technology Center, located on Middle Street, on the Lowell campus.
  • Students are responsible for the purchase of textbooks and scrubs; white sneakers will serve as part of their professional attire during externship locations.
  • Transportation to and from externships sites is NOT provided
  •  In order for a student to be eligible to participate in an academic, community or clinical program that involves potential unsupervised contact with children, the disabled, the elderly, or other vulnerable populations, the student may be required to undergo a Criminal Offender Record Information (CORI) check and/or a Sex Offender Registry Information (SORI) check.

 Standard/Technical Skills Notice: 

·      To view the list of standard and specific skills required to perform duties in the Academy of Health Professions, visit the Middlesex Community College website ( or the Student Information Centers. These skills are not conditions for admission to MCC programs, but do indicate abilities and characteristics necessary for the successful completion of college Health programs, and to perform the duties of the career upon graduation.

 Admission Information:


Current Reading Score of 68 on the college placement test.  In addition, students must have successfully completed the Academy of Health Professions Level I OR have current experience in a health field OR have permission of the program coordinator.

 Requirements After Admission:

Students must submit the Student Health Record form, provided by Middlesex Community College, to the Center for Health & Wellness. Required documentation of health status includes a completed physical examination, a Mantoux test for tuberculosis, and proof of immunization against Measles, Mumps, Rubella, Tetanus/Diphtheria (within last ten years) and one lifetime dose of Tdap (after 2006), Hepatitis B and Varicella. Students born in the United States before January 1, 1957 will be considered immune to Measles, Mumps and Rubella and exempt from the MMR vaccine requirement. Students born in the United States before January 1, 1980 and enrolled in a health care program will not be considered immune to Varicella (chicken pox) and are not exempt from the Varicella requirement.

Students enrolled in the program must demonstrate a satisfactory level of performance in class and clinical settings in order to remain in the program.


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