LGL 141 - Mediation Training

This course provides basic mediation training and is designed to enable students to practice the skills necessary to become an effective mediator. The topics emphasized include: identifying interests, interactive listening skills, transmitting information, general communication skills, and co-mediation techniques. The issues of power imbalances, neutrality and bias are also explored. Ethical standards and confidentiality will be surveyed as well as mediator liability. Students will have several opportunities to practice mediation skills within the framework of several role plays throughout the semester. The dynamics of conflict will be reviewed from the perspective of international disputes as well as legal, consumer, neighbor, family and workplace conflicts. Upon successful completion of this course, students are eligible for a Certificate of Completion in accordance with Massachusetts General Law.

General Education Elective(s): Social Science

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